We recommend booking at least 48 hours in advance to guarantee your preferred date. However, we offer rush setup (next-day installation) for an additional $50 when our schedule allows. For major holidays and graduation season, book 1-2 weeks ahead.

Everything! We arrive at your specified address, install the yard card and any add-ons, ensure everything looks perfect, and take photos. At the end of your rental period, we return to remove everything. You don’t lift a finger.

Our yard cards and illuminated letters are weather-resistant and designed for outdoor use. Light rain is no problem. In case of severe weather (high winds, storms), we’ll contact you to discuss rescheduling or alternative setup options. Your celebration is important, and we’ll make it work!

Absolutely! That’s the whole point. Tell us exactly what you want to say - birthday messages, congratulations, funny inside jokes, heartfelt sentiments. We’ve got you covered. Character limits apply based on card size, but we’ll work with you to make it perfect.

Select the “I am a first responder” checkbox when booking. We’ll verify with a quick photo of your badge/ID or confirmation from your department email. Once verified, you receive 20% off your entire order - every single time you book.

Sometimes! If our schedule allows and you’re in our immediate service area, we can often accommodate same-day requests. Call or text us directly at [number] to check availability. Rush setup fee applies.

We accept all major credit cards, debit cards, and digital payments through our secure Stripe payment processing. Payment is required at time of booking to reserve your date.

We handle it! At the end of your rental period (24 or 48 hours depending on package), we return to collect everything. You don’t need to be home - we’ll quietly remove the display and leave your yard exactly as we found it.

Yes! Extra day rentals are $25/day. Just let us know before your scheduled takedown time, and we’ll extend your celebration.

We primarily install on private residential property (your yard, a friend’s yard with permission, etc.). For installations at schools, churches, or businesses, contact us to discuss specifics and any necessary permissions.

Life happens! Contact us at least 24 hours before your scheduled installation for a full refund or free rescheduling. Cancellations within 24 hours may forfeit the deposit, but we’ll work with you on emergencies.

Absolutely! Our Chief’s Choice package includes premium placement layout and styling. We can match school colors, party themes, or any specific vision you have. Just tell us what you’re dreaming of!